If you’re experiencing any sort of hiccups with QuickCoach, try the below steps. These solve most issues.

In the event that these don’t work, then you can report the issue you’re experiencing.

Clear your browser’s cache

Think of your browser’s cache like your short term memory. The more things you try to remember, the more likely something can go wrong.

The same is true for your browser. By clearing your browser’s cache, it can help clear up some old information it doesn’t need anymore, making it work properly.

Below are links to instructions on clearing your cache for different browsers.

Brave

Chrome

Edge

Firefox

**Safari** (IPhone & iPad)

**Safari** (Mac)

Opera

Samsung Internet

Make sure your browser is up to date

Even if you think your browser updates automatically, do us a favor and double check.

If you don’t know how to see if your browser is up to date, look for the browser you’re using below and click on it. It will give you instructions on how to check.

Brave

Chrome

Edge

Firefox

Safari (iPhone & iPad)

Safari (Mac)

**Opera** (Scroll down to the section called “How to update your Opera browser”)

[Samsung Internet](https://www.samsung.com/levant/support/apps-services/install-or-update-samsung-internet/#:~:text=1 After you search for,the Samsung Internet browser again.)

Make sure your device is up to date

Even if you think your device updates automatically, do us a favor and double check.

If you don’t know how to see if your device is up to date, look for your device below click on it. It will give you instructions on how to check.

iPhone

iPad

Mac

Android

[Windows](https://support.microsoft.com/en-us/windows/get-the-latest-windows-update-7d20e88c-0568-483a-37bc-c3885390d212#:~:text=To check for updates%2C select,can choose to install them.&text=If you run into problems,at Troubleshoot problems updating Windows.)

Check your internet connection/try a different connection

Your internet connection may be a little slow or unstable. Try connecting to a different internet source and see if that helps.